Duplicate Search

While working in kommoCRM, duplicate contacts and companies often appear.

This causes confusion when working with contacts and companies: several managers communicate with the same client without knowing it, and duplicates take up space within limited quotas.

Manual control is impossible, so we offer you a tool that will solve the problem of duplicate contacts and companies in kommoCRM — the Search Duplicates widget.

The widget integrates into the kommoCRM interface and allows you to search for duplicates in contacts and companies by any field, not just email and phone.

Key features and capabilities of the widget:

• Select any field to search for duplicates for Contacts and Companies;
• Navigate from the widget interface to the standard list interface for manual merging or deleting contacts/companies;
• Automatically merge contacts and companies;
• Convert phone numbers from Russia, Kazakhstan, Ukraine, and Belarus to a unified international format;
• Display links to found contacts/companies in search results;
• Show the values by which duplicates were found in search results;
• Display the total number of duplicates and the count per found value in search results;
• Set up automatic merging.

View the instruction